Retrieve Agent Settings
Retrieve the agent settings for an inbox.
GET
Path Parameters
Response Fields
string
Always
inbox_agent.string | null
Instructions the agent follows when handling the inbox’s threads.
null when
no instructions are set.'concise_professional' | 'concise_casual' | 'expanded_professional' | 'expanded_casual' | null
Tone the agent writes in.
null when no tone is set.concise_professional: Brief responses in a professional tone.concise_casual: Brief responses in a casual tone.expanded_professional: Detailed responses in a professional tone.expanded_casual: Detailed responses in a casual tone.
string[]
Actions the agent is allowed to take.
draft_reply: Draft a reply.forward_thread: Forward a thread.add_labels: Add labels to a thread.assign_thread: Assign a thread.mark_as_spam: Mark a thread as spam.archive_thread: Archive a thread.delete_thread: Delete a thread.